• Read the Policies

  

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• Support Teams available M-F 9-5 est

  Sterling Support for assistance on the Sterling platform (Background Checks)
  Email: [email protected] – this email will be changing in early 2026 Phone: 855.326.1860, option 2 and enter 6548 Background Checks, including Motor Vehicle Records Check and Parish/Ministry Account invoicing, User payment for background checks, New Parish/Ministry Account set up or changes
  
  
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• Support Teams Available m-f 9-5 EST

  Virtus Support for https://youthsafetyplatform.goarch.org 
  Email: [email protected] Phone: 888.847.8870 For assistance with Registration, Training, Documents (including Code of Conduct), User contact information update (including new email, address, and phone), Moving to another parish or Metropolis, Compliance, and other Reports (PYSAs only)
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